Lots of sales pressure for only a $8.50 job. - Sales Associate Toys "R" Us Employee Review

3.0
Jan 30, 2010
Recommend
CEO approval
Business Outlook

Pros

I like working around mothers to be and babies, and they really help train you to learn the products that they sell. Many of the people who work her are a more mature crowd other retail jobs. Management lets you know what is expected of you, and it is nice to have concrete goals.

Cons

Lots of pressure from management to sell buyer protection plans, batteries, and to sign people up for thier loyalty card. While I like having defined goals, I feel like management doesn't appreciate a genuine effort when people aren't interested in buying the items that you are supposed to push. It really is a high-pressure sales job environment, for just above minimum wage. Also, they have many advertised promotions that actually aren't honored half the time, so I feel really bad for the customers that drove a long distance for a deal that was misleading or doesn't exist. The cash registers are from the 70's, or 80's, and require a manager overide for nearly everything. I find myself paging a manager every five minutes, then the poor customer has to wait.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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