ok - Customer Service Associate Toys "R" Us Employee Review

3.0
Jul 4, 2010
Recommend
CEO approval
Business Outlook

Pros

discount atmosphere nice coworkers good hours nice people

Cons

to much pressure on promos(rewards,batteries,bpp,instant credit) discount could be better long hours- short breaks sale prices often do not ring correctly wayyy outdated registers not enough registers open

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved the team I worked with

Cons

management was fair at times

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