Team lead - Team Leader Tractor Supply Employee Review

3.0
Sep 25, 2016
Recommend
CEO approval
Business Outlook

Pros

15% discount. Fabulous customers. Good benefits

Cons

Management doesn't listen. If they do listen when you have a concern or complaint about another member of management or team member, they tell that person what you said, who said it. Doesn't take into account your experience in retail for consideration of a promotion. Would rather hire outsidea the company than promote from within. No communication. Favoritism. Make one team lead do most of the closings and let Tl2 work most days and off on weekends. Company always cutting hours at store level. But they want great customer service. How can you do that when on the weekend you have 3 people closing? You have so many closing duties, including cleaning bathrooms, salesfloor, outside, and receiving. You don't have time to get it all done. Way behind on technology. Always putting out fires. ie freight, totes, recovery, new planograms, etc. Hiring process for team members are done only by store manager. Tell that can date the truth about what he/she is to do. EVERYTHING!!!!!!

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1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You can count on getting biweekly paychecks.

Cons

Words do not exist to adequately describe just how dysfunctional the FAST organization has become. The problem isn’t the people—it’s the structure. Every level of FAST is treated as second-class by Operations, but the hourly FTMs bear the brunt of it. They’re expected to execute impossible workloads while navigating resistance, conflicting priorities, and a complete lack of operational ownership. FAST leadership regularly talks about holding stores and Operations accountable. Yet the moment accountability creates friction or invites criticism, they retreat instead of standing behind their teams. The result is predictable: the people doing the work lose confidence that anyone above them will support them when it matters most. A department cannot succeed when it has responsibility without authority, accountability without support, and expectations without organizational commitment. That’s the reality of FAST today. It’s not just disappointing—it’s unsustainable.

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