Team Leader - Team Leader Tractor Supply Employee Review

2.0
Jul 28, 2017
Recommend
CEO approval
Business Outlook

Pros

At first, liked the job, especially co-workers. Hard working, used to long hours and lean staffing and did their job. Like the variety of work I experience. No two days are exactly the same. I have a good manager and assistant manager that abide by TSC core values as much as their time and budget allow.

Cons

Was told I would work 4 days per week, only either a Saturday or Sunday and close at 8 pm. It was only a month later the store changed hours to close at 9 pm (that means home after 10 pm). The weekend promise morphed to every other weekend so the key holders could have a longer weekend (not consulted on that change either). The scheduling and lean staffing left me with two people closing on most nights, sometimes no one there but me that could do load outs or propane, which left customers need management help without any help while I was loading feed. Pay is dismal. As a team leader I get $11.50 and held to right around 32 hours per week. Annual salary before taxes $19, 136 for a "management" key holder position. Repairs and improvements to our physical store are slow at best, and I was often told we were at the end of the list.

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1.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

You can count on getting biweekly paychecks.

Cons

Words do not exist to adequately describe just how dysfunctional the FAST organization has become. The problem isn’t the people—it’s the structure. Every level of FAST is treated as second-class by Operations, but the hourly FTMs bear the brunt of it. They’re expected to execute impossible workloads while navigating resistance, conflicting priorities, and a complete lack of operational ownership. FAST leadership regularly talks about holding stores and Operations accountable. Yet the moment accountability creates friction or invites criticism, they retreat instead of standing behind their teams. The result is predictable: the people doing the work lose confidence that anyone above them will support them when it matters most. A department cannot succeed when it has responsibility without authority, accountability without support, and expectations without organizational commitment. That’s the reality of FAST today. It’s not just disappointing—it’s unsustainable.

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