Pros
awesome customers, good benefits for full time employees, not open horribly late for retail bonuses given when and if you beat plan Our customers are mostly regulars and an amazing source of information/networking
Cons
EVERYTHING depends literally - if you have a good manager, things are great. If you have someone who's not so good, things go down hill fast. If you have a good team, things are fun and everyone works hard, if you have lumps, resentment builds and work becomes miserable The work is physical and hard and a lot of what you end up having to do it apologize to customers because you don't have product in stock that's on sale (Black Friday was a joke, we had nothing and could get nothing) Plan on having tons of warehouse refuse dumped on your freight days if you're in a high volume store - they like to send the stuff they find hiding in corners out to the stores for no reason. Pay could be better considering the physicality of the work and the amount of product knowledge you're expected to have/learn plan on being micromanaged to death - metrics metrics metrics UGH! And being yelled at by customers for phone captures at POS for months on end Sales Plan is ridiculous. We're being cut on hours in the store, save money save money save money but the company is cheering on $5 billion sales reached how pathetic is it? About once a month I go to the Dollar Store on the way to work to buy Spic N Span and cleaning products because we can't get them for the cleaning system they have - but we get points off our DM visit if the place isn't clean. Scheduling is all over the place too, it's hard to have a life working here