4.0
Jan 3, 2026
Current employee
Bethesda, MD
Recommend
CEO approval
Business Outlook
Pros
The kindness of the staff is real. Everyone is truly friendly and management is empathetic.
Cons
Base pay is low for HCOL area.
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Users say... "The benefits are great and affordable" "Good pay and good whatever you want" "The people they hire are always great people and the customers tend to be usually nice." "Your coworkers are great and easy to work with" "Flexible hours for crew members who have other jobs or school in the larger stores."
Users say... "Poor management and not enough equality." "bad managers and same with hr" "High school vibe, poorly managed, blatant favoritism" "They also tend to choose favorites which is obvious, and very unprofessional." "There is no training program outside of reading the handbook and some paperwork and watching a couple of quick safety videos."