Still a good company to work for , but in a massive state of flux - Anonymous employee Trader Joe's Employee Review

4.0
Jan 31, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

TJ's sell's real food without artificial preservatives, colors, flavors, gmo ingredients. No food is imported from China. Every item goes through exhaustive testing panels before it hits the store's shelves. Excellent health benefits including dental, prescription drugs, vision, even for part time employees. Company paid retirement package where company (currently) matches 15.4 % of gross yearly salary and places this money into a 401k for you , with a six year vesting schedule. Fast paced, seldom place to work. Great pay for supermarket work.

Cons

Company is extremely focused on opening new stores and as a result is hiring large amount of off the street hires for Mate,(Assistant Mgt) positions. If you are ex Target or Starbucks, TJ's wants you! 85% of promotions used to come internally from former part time crew , now it is far more difficult to move up that way. TJ's is dangerously close to losing the spirit and mentality and corporate culture that has made it such a hit for so long. Reviews used to be given four times a year for everyone. Now it is twice a year for pt crew and yearly for ft crew. Bonus incentive program has become a joke unless you are a store Captain. There is no longer a formal store training program for management, you are expected to sink or swim pretty much on your own. Captains are under great pressure to bring in good numbers and are easily dismissed after years of loyal service. Work to life balance is abysmal. Management works ten hour shifts, often with only nine or ten hour turnarounds. Get a good data plan for your cell phone, because you'll be texting your family all the time. Even store Captains unload trucks, so the work is physically demanding and each store has a long list of employees out on Workman's Comp. Current restructuring plan places newly hired off the street Mates in charge of pt crew and Merchants whom often have many years with the company and better understand company values. Company is cutting back on payroll per store again, leading to a feeling of never having the time to do the job right. Store cleanliness and food safety suffer.

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CEO approval
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Pros

Easy schedule to work with

Cons

None at all at all none

4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great way to meet people, socialize, and learn customer service -Always tasked with different things every hour -Friendly crew who will always help you to learn and get better at your job -Get a slight pay raise every 6 months -No outside commitments and amazing benefits if you work full time (about 28 hours a week for every 6 months) -Will take time, but find your friend group, stay with them and have fun, you can't please everybody -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

Cons

-Not many, unless you are stuck in a bad store with bad management -I had some good luck of working in 3 great stores, so YMMV -Sometimes can get cliquey like you are back in high school -Getting promoted up to store management may involve buttering up and being a "yes-person" -Care for your body, do not overdo it with physical labor, its a retail job and you only have one fragile body for yourself, get help or insist about your pains

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