Pros
The raises and salaries are better than most retail positions. The crew members are some of the most interesting and quirky people I have ever met. Most are musicians, writers, artists and highly educated. I am friends with several people outside of work. The work is not boring because every day one gets different schedules which is positive. Most of the crew members are college educated or working on their degree.
Cons
It used to be a positive work environment. Now it is fair at best. I would have given 4 stars about 3 months ago. Recently there have been big changes in management and brand new rules every day I walk in. This is my first big corporation that I have ever worked for so these changes are disconcerting to me. The benefits have changed negatively in the past 8 months and it is not as attractive to work here as 2 years ago when I started here. The paid time off is okay but not enough, around 4 or 5 days a year. It is hard labor- one has to lift up to 50 Lbs and many of my friends have hurt themselves. It is hard emotionally because the customers are very needy and annoying.