Pros
my coworkers were amazing and periodic raises were also a bonus
Cons
after working here for a year I am left with chronic pain due to poor workplace safety management. The prioritization of customer experience over everything often comes at the expense of crew members and contributes to high turnover. There is a split amongst those working: either those that have been there for 5+ years or less than 18 months. Very few people in between. Recent cuts to benefits, shirking of covid-19 precautions, and failure of management to address crew concerns has soured the experience. Promotion to mate requires going above and beyond for months/years without any additional increase in pay and is up to the discretion of captains and mates. There is little recourse for workplace harassment, especially when it comes from another employee. There is no HR and no viable protection from retaliation for reporting.