Pros
One of the "better" retail positions available Provides benefits and 401K Fun environment 10% employee discount on food Get to try food and wine on the job Nice customers
Cons
Pay started at $9.50/hr in 2009, raises vary but are a "potential" of approx $0.30 an hour every six months, which they've raised the bar on numerous times over the years to impede success with. Low pay. At 30 hours a week (max a crew member can work ) I was well below the poverty bracket, even after multiple raises. That mean dependence on food stamps to feed my kids! A bi-weekly varying schedule meant I could never make advance plans socially Horrible beurocracy with a large sense of favoritism and sexism in the works Little to no chance of moving upward on the corporate ladder unless you are willing to do serious brown nosing, and I mean lay it on thick Lousy customers Poorly managed, training rarely implemented, or starts and is quickly changed or forgotten, employees not properly trained in food safety hastily thrown in demo to cover lunches and breaks. Copious amounts of wasted food, daily. Public bathroom; also cleaned by regular crew. And during the holidays you'll get to listen to non stop Christmas music for three months straight!