2.0
Apr 28, 2019
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Transcosmos is well-known company as Call Center (Customer Service Outsourcing) and IT in Japan. Financially stable thanks to HQ in Japan.
Cons
Not so many ongoing projects in US. Pay low and employer expect us a lot. Providing one-stop EC service to US brands which would have challenges in Japan market to localize, however, Transcosmos America don't have experts to manage them well. Just translate but won't increase revenue for their clients. Unclear organization. Management doesn't care about employee's growth.