Major account executive - Anonymous employee TransUnion Employee Review

4.0
Oct 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible products and solutions that allow me the confidence to consult with my clients, knowing that I can help them solve their critical business issues. Product roadmaps are forward thinking and next generation.

Cons

We need to double the number of developers and QC associates to match our growth targets or we will continue to fail on fulfillment. Delivery dates on projects are always suggestions and quality is negligible. Failure to manage “the core” products compromises the foundation of what we offer our clients. Innovation is compromising data quality and integrity. New processes implemented without providing the tools or staff to fulfill is insanity and doubles the work for sales. Staff are working 60 hour weeks on average and management is very aware and encourages the old “HSBC” mentality.

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TransUnion Response
7y
Thank you for sharing your candid feedback — I really value your perspective. I'd like to share your review with my colleagues and make sure your feedback is addressed. From my point of view, ensuring our associates have the resources they need to balance work and personal priorities is top of mind for me. At the same time, it’s also a priority that we’re delivering quality products and services to the customers and consumers we serve. If you're willing, I welcome you to reach out to me directly — I'd like to hear more of your thoughts and ideas to improve. - Anne Leyden, EVP HR

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