Customer service in a production environment - Customer Service Consultant TransUnion Employee Review

2.0
May 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits. Coworkers are very friendly and open to assist others

Cons

Management lacking in experience. Could use some management training. you can train a chimpanzee to do what is required but you can't teach management skills like people skills or being human in a time when it is needed.

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TransUnion Response
6y
I appreciate you sharing your candid feedback, even if it's hard to read. Please know that developing confident, successful managers is of the utmost importance at TU. We have, and will continue, to offer learning programs for our leaders and managers to ensure they have the skills and tools they need to lead their teams. If there's any more detail you wish to share about your experience, I invite you to reach out to me. Thank you for the 10+ years you dedicated to TU, and I wish you nothing but the best in your next chapter. - Anne Leyden, EVP HR

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