Home office, with lower than average pay - Technical Support Agent Transcom WorldWide Employee Review

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Full home office My manager was nice and relaxed Good equipment

Cons

Salary on the lower end High volume of calls Not enough people on the team Supporting the product can be frustrating

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Transcom WorldWide Response
1mo
Thank you for taking the time to share your feedback! We appreciate your honesty and we will take your feedback into consideration as we work towards making improvements.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

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