Don't do it - Customer Service Representative Transcom WorldWide Employee Review

This is a throwaway job. Don't do it unless you're desperate. NO pay raises, very low pay, P4P bonus structure makes teammates compete like animals, rather than work together, insurance extremely expensive for bare minimum coverage, no oversight for abusive managers. Some managers are great, others treat employees like garbage. Next to impossible to get a SME or Supervisor to take a call, lots of abuse, both from customers and managers. Frequent mandatory overtime.