They are a disaster. They offer incentives and refuse to payout and will literally ignore every single email about it for months while offering new incentives and not paying those. They will take every opportunity to screw you on other bonuses and will ignore you on that as well. Literally over a dozen emails in 2 months went unanswered and I had to file a dispute with the department of labor. Pretty sad. I was a top level performer 97.1 13 Rolling 13 week Csat with most metrics in the top 10% so they don't care who you are or how high you perform. The whole place is to designed to chew you up and spit you out. I had one good manager and one really really bad one who refused to do her job (like literally) So I had constant payroll errors and virtually no coaching for months even after I complained. The job is great just go to another provider.
