Easy but Strict - Customer Service Representative Transcom WorldWide Employee Review

3.0
Jun 14, 2024
Recommend
CEO approval
Business Outlook

Pros

An easy job, contract is fun and never a dull moment working in the different depts.

Cons

Very strict, You only can be offline 5 mins a day for restroom breaks etc. If you have a split shift and use it in the first half, dont expect to go to the restroom on the second half. I was terminated for this but when nature calls there is nothing you can do about it. The manager I had was also very rude and talked to me very slick. When I first started I was also switched to like 4 different managers.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home and not having to sit in Atlanta traffic

Cons

This place is a dumpster fire. The leadership is nothing more than a bunch of hens who are always arguing with each other and have more drama than a soap opera. The company does not care about their employees, they put in a front but all they care about is billable hours to Apple.

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