employer cover photo
employer logo
employer logo

Travel Incorporated

Engaged Employer

Love my job! - Supervisor Travel Incorporated Employee Review

5.0
Jan 2, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s work from home completely. The thing I love best about working here is we always try to do right by the customer. It makes problem solving very easy because typically if there’s an issue, I am confident that TI will do right by the customer. It makes answering calls for people stranded at an airport much easier. The culture is so positive & I feel that I’m a valuable part of the company & always have. I was laid off due to Covid and came back after working somewhere else because I like it here so much.

Cons

We have an older system, but updating soon! It is a lot of training up front, but they definitely prepare you for it.

avatar
Travel Incorporated Response
1y
Thank you for taking the time to share your positive experience working with TI. We're thrilled to hear that you appreciate the work-from-home setup and our commitment to doing right by our customers. Ensuring our team feels supported in problem-solving, especially when assisting travelers, is a priority for us. We acknowledge your feedback about our system, and our goal is always to equip our associates with the necessary training and tools to succeed. We're glad to hear that you felt well-prepared. Thank you for being a part of our team and for your dedication. We look forward to continuing to grow together!

Explore other reviews about Travel Incorporated

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very nice and supportive leadership.

Cons

QRF can lead to burn out

avatar
Travel Incorporated Response
6d
Thank you for taking the time to share your feedback. We're pleased to hear that our leadership team made a positive impression. We recognize that the travel industry can be especially demanding during periods of disruption, and we understand that increased workloads can be challenging. We're committed to continually evaluating our staffing, planning, and support strategies to better assist our consultants during these busy times. We appreciate your feedback and encourage you to connect with your leader or HR if you'd like to discuss your experience further.
1.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

There are none, if you have a disability don’t waste your time it isn’t worth your mental health. You deserve a company who knows the difference between disruptive behavior and sensory overload and who cares about you as an employee.

Cons

They seem to discriminate. With being on the spectrum i had a sensory overload for my first time alone in an airport. It isn’t the same as disruptive behavior as it was flagged as a medical emergency. The company did not attempt to reduce any sensory stressors or offer some form of assistance. Instead they made me feel bad about having a disability that isn’t my fault rather than seeing the disability for what it is. As someone on the spectrum I should have been protected, not just let go when my dedication, commitment, and skills would have outweighed the sensory overload situation. They also said I asked too many questions. Isn’t that what training is for? To ask questions and make mistakes before production? I remember the trainer on day one even telling us ask as many questions as we want it doesn’t bother her she prefers us to ask questions so we can fully understand something. I definitely was targeted just for having a disability.

avatar
Travel Incorporated Response
1mo
While we are sorry that this opportunity did not work out, the claims in this review are not accurate. We remain committed to providing a supportive and inclusive workplace for all team members.
See reviews by: Helpful|Rating|Date|All