Great pay and supportive management, but issues persist - Learning Designer Travelers Employee Review

4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits for my position, my direct management chain are all amazing. They are extremely accommodating, approachable, honest, and great leaders.

Cons

Travelers has an overall good culture, however there are some pervasive cultural elements that I hate. Promotions are more about who you know as what you can do. Promotions and raises come from a communal pool and are voted/discussed amongst all the leadership in your department, so a dozen people who don't know your work well are deciding your future and pay. This requires you to network and "sell yourself," intentionally do things for visibility, and can feel like very much like having to constantly justify and differentiate yourself to a wide audience which gets exhausting. Change management for the company is absolutely terrible. Horrendous.

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

See reviews by: Helpful|Rating|Date|All