Cutting employees and raises. - Anonymous employee Travelers Employee Review

1.0
Jan 5, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get 20 days off when you start with the option to purchase 6 more. Benefits are good: Medical, Dental, vision, 401k match.

Cons

Travelers needs to quit sending the work to India. So many people were laid off at Travelers and many more to come. We just sit and wait for the chopping block to hit us. It's hard to work at a place where people are always uptight about their job. Some leads have there favorites, and if your not one of them then good luck getting anywhere. The leads will also try to put you down for things and try to make you look bad to management instead of good. Since the latest storms in 2011, most employees did not get a raise. Budgets are cut so bad that we don't get our holiday meal which is about $12 per employee. Things are only getting worse for Travelers. Every week someone will quit, and thats because everyone feels there job is on the line. They will never replace those that leave. If you are on the phones, I feel you have nothing to worry about, most people on them seem happy with their jobs, but they have to work some weekends.

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CEO approval
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Pros

Excellent compensation and management cares

Cons

Can be long hours sometimes

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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