Like an abusive spouse -- they swear they love you, but then.... - Senior Sales Executive Travelers Employee Review

2.0
Aug 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Great insurance! No seriously, the health and dental insurance are great here. Lots of options and always top quality. Training here is great. The UPDP program in particular is excellent. Always very underwriting-focused. The office environment itself is very pleasant. The building is very nicely maintained and always looks professional. There is always consistent building upkeep and maintenance going on (not a bad thing!) Free and easy parking is great. Travelers provides a lot of time off work, which is great (however leadership has recently put forth new sales call requirements which somewhat negate this benefit, as you now have to make up sales visits you "missed" during your paid time off)

Cons

Even when things are going well, leadership will find something to be unhappy with. My leader was new. Her leader was new. That leader's leader was new. In fact, all the way up to CEO, the leadership at Travelers is pretty much all new. I wish that was a "pro," but is isn't. At all levels, leadership is probably best described as overwhelmed, scared, and dangerous. Bonuses and raises -- even for top performers -- isn't great. Top performing non-leadership can anticipate an annual bonus of ~10-20% of base pay. There are no quarterly bonuses. How they determine raises and bonuses is completely arbitrary and all bonuses are given in total secrecy. There is no transparency or a printed bonus plan. I won't go out on a Limb, but there is one particular director who is a "Con" on oh-so-many levels...

Explore other reviews about Travelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Timely communication from Talend acqisition team. Scheduling the interviews with detailed information was very helpful. The interviewers were warm and supportive which made the technical and behavioral interviews feel comfortable to answer. Great company culture and familiar faces made a full time return after 10 years as consultant is very exciting.

Cons

Room for improvement regarding response time after each interview rounds.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

See reviews by: Helpful|Rating|Date|All