Cared For, respected, and listened to... until you have a n opinion. - Insurance Service Representative Travelers Employee Review

3.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent pay for base salary.

Cons

Management is generally filled with people who play the game, rather than people who have proven to be good leaders. If you want to have a peaceful time there, you'll definitely need to be able to play the corporate game as well. So, lots of "yes sir, yes ma'am" and just towing the line. Also, if you give them two weeks notice, they WILL just walk you out the door.

Explore other reviews about Travelers

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

great company to work at no complaints

Cons

there is absolutely no cons

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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