Think long and hard before accepting that job offer - Claims Adjuster Travelers Employee Review

1.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Travelers Companies initially is the pay, average start salary for an inexperienced adjuster is around $45,000. Another reason to work for Travelers is the wonderful relationships you will build with your co-workers and finally, you will learn how to be the world's best multitasker, if you can work for Travelers you can do anything.

Cons

The best reasons to work for Travelers Companies initially is the pay; however, once you've come to the realization of what your responsibilities are, you'll feel extremely underpaid. There is is no work-life balance, turn-over is high. Managers are constantly scrutinizing every single thing about employees files, nit picky things that have nothing to do with the work product. Communications is not a 2-way street with employees and managers. Travelers has some of the best employees, if you make it with this company for more than a year, you have made it through initiation for corporate america or at least the insurance industry.

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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