Great place to gain experience. Get the knowledge and move on before you burn out under the pressure. - Account Manager Travelers Employee Review

3.0
Oct 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Stable company with wonderful benefits. Their training programs are the best in the industry. This is a great place to start a career.

Cons

There is zero work/life balance with micro-management of every aspect of the job. Workers can expect to work very long hours to just meet minimum requirements. The job requirements change frequently and workloads increase with each change. The company has no loyalty to long term employees. They work their employees until they burn out and then push them out the door. 100% is considered the minimum goal.

Explore other reviews about Travelers

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation and management cares

Cons

Can be long hours sometimes

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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