Yes to job security, no to condescending Boomers - Anonymous employee Travelers Employee Review

3.0
May 11, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Great training. -Lots of support on claims. -Huge company = lots of places to go/grow. -Conservative financial practice which leads to job security during recessions. -Pension.

Cons

-They do not care about this generation of employees who have decided not to ignore their families and commute hours a day for absolutely no reason (no reason was ever given to us). -Despite amazing performance and results company-wide, we still had to come back into the office on a hybrid schedule to do exactly what we were doing at home. -Wages/raises suck in comparison to other companies and don’t even keep up with inflation. Sometimes you get no raise at all, not even a COLA adjustment. Pay is not even close to competitive in the Bay Area. -Forget about getting any flexibility if you are a working parent of young children. They do not care. -Caseloads are way too high, they are always saying help is coming but the turnover is so high that if there is any help, it’s always temporary until someone leaves or goes out on leave or switches roles. -Politically on the right, lots of Trump supporters in the older employees. Diversity is a joke.

Explore other reviews about Travelers

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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