Overworked and Undervalued - Retail Accountant Trek Bicycle Employee Review

1.0
Dec 21, 2018
Recommend
CEO approval
Business Outlook

Pros

Bicycle & Outdoor discounts Decent benefits Onsite café and fitness center

Cons

1. As a retail accountant, you will utilize a database which nobody fully understands on an accounting level. 2. For most, the workload is completely unreasonable. Working 50 hours/week is not enough to consistently produce quality work and hit deadlines. 3. Management steals ideas from their employees and takes credit with the higher ups. 4. Management does not value the strongest and most knowledgeable people on their team. 5. Turnover is high- this speaks for itself. 6. Unhappy and burnt out Retail Accountants are told they need to “be more positive” and “more approachable “ - and then are offered raises or promotions. 7. Management’s only true focus is revenue growth. They do not care (or fully understand the qualities of) accurate financials, customer service, and employee wellness.

Explore other reviews about Trek Bicycle

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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