Lied to from the beginning but learned some skills - Bike Mechanic Trek Bicycle Employee Review

2.0
Dec 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Learned a lot about working on bikes

Cons

From the beginning I was promised $17 an hour after 30 days of employment. But every time I Brought it up that I was still at $16 the manger kept saying "oh next month" That went on for six Months. Also promise PTO and never received any. Overall low mural toxic environment at one point the manger did not have a schedule up for 3 weeks! It is very clear that trek is new to retail there is no concreate policy's on how to handle situations and run the store. Also the whole shop was white men and we even had POT and Women apply but never seemed to join the team.

Explore other reviews about Trek Bicycle

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, decent work like balance

Cons

No room for growth, bike industry is going down hill

1.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you work with are awesome. If you don't make some lifelong friends here, you're probably doing something wrong.

Cons

A few years ago, there was a change at TREK. It didn't happen quickly, but the culture started to change as the industry started to return to pre-covid business. Many of the people that helped shape TREK's amazing culture started to leave. Those that stayed endure brutal layoffs and report to people that now exist in their positions only for their own self-interest. You have to understand that TREK was not a company that many people used to leave. The direction of the company feels uncertain. Leadership seems to care little about retaining long term employees. They have let so many people go in different fields that a lot of day-to-day operations seem to slow down. Purchasing customers also led to a major shift in how the company runs today. It's much less calculated, and directional changes in how the company operates seem to happen with no notice and with poor planning. TREK will eventually find it's path forward, but it's doing so at a steep cost - the loss of dedicated and loyal employees that were there for the mission and future of the company. They brought integrity, (real) brutal honesty and vision for what the company could be. The only thing keeping TREK in it's market leading position today is simply how poorly the rest of the cycling industry is doing right now.

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