Pros
Industry discounts are pretty nice
Cons
Their Great Places to Work survey results are a scam. Employees are told to rate their DIRECT MANAGER only, not the company itself. Moreover, this score becomes part of the individual store’s scorecard, so a low score results in a low scorecard. There is no option to rate the company itself, and most employees think the survey is nothing but a scam to make Trek look good, while their Store Managers are the ones being rated by their teams. Low pay, with skeleton crews the norm. They call this “small teams of A players,” but that’s ridiculous. Many small stores don’t have enough staff to cover when people are sick our take vacations. Poor District Leaders. Store Managers are it only expected to work their 40 hours, but we are also expected to spend our days off organizing group rides and events. Of course we are not paid to do that. Store Managers did not get raises this year, nor were they able to give their employee’s raises. We had to submit performance reviews for our teams, and THEN we were told we couldn’t give out raises. We were informed last December that our part-time employees would have no hours in January. Trek took no responsibility for this and put it, once again, squarely on the shoulders of their underpaid Store Managers. Biggest mistake I made in my career was to join this company. I took a large pay cut because I swallowed the Koolaid Trek was selling to recruit me. Now I’m stuck in a dead-end retail job with a company that takes zero responsibility for mismanaging their retail stores.