Culture, Community, and Transparency - Anonymous employee Tripadvisor Employee Review

5.0
Feb 24, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love talking to people about my job. When people ask me, “do you like working there” I can’t help but smile. While it’s a job and it is work, it’s a privilege to work here and I get to realize that again and again each time I talk to someone about Trip. Even just explaining what he culture and benefits are like here people are always blown away. Sometimes it feels like an embarrassment of riches as I explain it to people, they get more and more shocked as I rattle off the perks. Whether it’s the free lunch or the feeling of community across teams and levels, I find myself being just as impressed by my words as those I am speaking to. If I had to pick, the biggest pros about working here are our philanthropic efforts and the normalcy of volunteering amongst the employees here and the transparency from management. Our global volunteer days we have each year during the summer highlight something that is present all year round at Tripadvisor: volunteering and giving back is not only encouraged here, it’s expected. I am humbled to be a part of a company who highly values giving back to the world that it aims to help us explore. The transparency is self-explanatory. We are seldom left in the dark and are quickly informed of any moving parts or changes in the company. It makes everyone feel important and essential to the team, an irreplaceable part of our culture.

Cons

Things move very quickly here and if that isn't your jive it can be a bit hard to keep up.

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Tripadvisor Response
6y
Thank you for your positive remarks. We’re constantly striving to maintain a transparent, collaborative environment, so we’re glad that you found that to be the case. We take pride in our employees, so hearing directly from employees about how their colleagues have supported and enriched their experience is always great news.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
5mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

1
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