Downwards Trajectory - Anonymous employee Tripadvisor Employee Review

3.0
Mar 22, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office is beautiful, very reminiscent of a google office in its layout and the amenities there (gym, free beer, lunch etc). They paid me well relative to other offers I got in the greater Boston area. There are some truly great software engineers there, and a friendly slack server with scope for getting work done as well as general shenaniganry. For a while I was working on an interesting and diverse set of projects which let me have a non-trivial impact on the performance of the site.

Cons

At the c-level and above, the idea of leadership is to either outsource things or personally nitpick everything. There is no vision for what tripadvisor should become and no feeling of building towards something cohesive. Despite this we still get hours of content-free all-hands type meetings where the high ups pat each other on the back. The size of the company means that there are many non-good people working there, both in the engineering org and elsewhere. This manifests in the form of many engineers essentially just punching the clock and not willing to question obviously pointless projects which now come down from an excessively huge PM organization which acts as a game of telephone between the ceo and engineering. In the team I was on, there was a drive to report "wins" on A/B experiments -- the implication being that this would affect bonus / promotion etc. This incentivized some of the worst statistical analysis that I have seen -- at this point the so-called analysts have basically adopted their own language for reporting results which justifies ignoring the p-values (e.g. , "revenue is directionally up with 80% confidence" as opposed to "revenue did not change significantly"). This combined with the overall shoddy state of logging at TA and the use of a pot-pourri of team-specific vanity metrics make it hard to believe any of the analysis. This kind of a pro and a con since you can evidently get ahead by adopting these techniques, you just cant take yourself seriously as a statistician anymore.

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Tripadvisor Response
6y
Thank you for providing us with your feedback and highlighting our office perks, competitive pay, and strength of our employees. It’s unfortunate to learn that you did not enjoy or find value in all aspects of your projects. Similar to other large companies, change is inevitable. We are working together across all areas of the business to create a strategy and act in the best interest of our travelers, employees, and organization. Regarding our approach to data analytics, remaining transparent is one of our core values and we strive to conduct business accordingly.

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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