Takes awhile to adopt new technology, seems like we were often a couple steps behind other companies in the industry. The 2020 COVID crisis hit Tripadvisor really hard, I was laid off because of it and a lot of fringe benefits (like the free lunch) were cut (perhaps only temporarily though) for the remaining employees. I do not blame Tripadvisor at all for that, and they handled it very well with good severance and outplacement help. However, it is something to keep in mind, as a business they are very exposed to world events that harm travel.