Overdue Leadership Change - Anonymous employee Tripadvisor Employee Review

2.0
Jun 10, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues, benefits, culture (prior to 2019)

Cons

The company is a hot mess right now for a variety of reasons; however, one of the biggest mistakes was hiring a key officer on the leadership team. This person is intelligent on the surface but has created a corrosive, toxic work environment. The culture of TripAdvisor that so many people loved is now a distant memory. Additionally, the B2C team is extremely disorganized, unproductive and unable to execute. The company did need innovation and a fresh perspective but this is not the type of leader that breeds success.

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Tripadvisor Response
5y
Thanks for your feedback. This perspective, and your experience with Tripadvisor recently, is certainly disappointing to hear. As you know, the last 18 months have been a period of intense change at Tripadvisor, and we acknowledge there have been some growing pains as new leaders join and teams are reorganized. Management changes, new ideas and different styles of leadership are often difficult on employees, but sometimes change is imperative for an organization to grow, evolve and build a culture with innovation at its core. No manager is perfect, nor do they all follow the style of leading their teams, but every manager should be open to constructive feedback. As always, we encourage employees to share that feedback with their managers or (if that makes you uncomfortable) to work through their HR business partner. You can also reach out and share specific feedback directly with me. You might be surprised just how impactful that engagement can be in helping leaders grow as the company culture evolves. As we strive to create a positive work environment, with a focus on all that is good about our culture, your continued engagement is welcomed and necessary. Beth Grous Chief People Officer

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Tripadvisor Response
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Tripadvisor Response
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