So easy a caveman could do it - Anonymous employee Tripadvisor Employee Review

1.0
Jan 18, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

honestly probably none other than the people, super cool people

Cons

Wanted you to talk on the phone for 3 hours and 20 minutes a day... MINIMUM. and if you didnt, you had to stay until you did Said the same thing over and over all day Horrible sales tactics, quantity over quality to the point where meetings were missed all the time

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Tripadvisor Response
5y
Thank you for taking the time to share your feedback and we’re sorry to hear that your experience was not entirely positive. Throughout the pandemic we have been tireless in our efforts to help restaurants recover and this has meant the undertaking of additional support activities for our customers. Although we are starting to see recovery within the restaurant sector we must continue to provide this support. In order to provide a great customer experience and awareness of the value that our products can offer, we ask our sales reps to spend 2-3 hours on the phone per work day. This gives ample opportunity to achieve targets while also devoting time to personal development and improvement. Thank you for sharing your experience and best of luck in your future endeavours. Mark

Explore other reviews about Tripadvisor

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
5mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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