Toxic Workplace - Customer Success Manager Trovata Employee Review

1.0
Apr 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are competitive. A lot of work schedule freedom.

Cons

Management, engineering and product teams have massive egos and do not care about customer feedback. Direction of the company changes every quarter. Dissent or any criticism of the product is silenced and people have been let go for it. Huge divide between product / engineering and customer facing teams that is actively perpetuated by management. CEO engages in unbridled male favoritism and picks and chooses who he wants for what role without any interview process. Trovata irresponsibly hires and when it can no longer afford the competitive pay packages it promised, it lays off 10%+ of the workforce at a time, ruining morale and instilling distrust. CEO never takes any accountability for the layoffs and decisions, constantly places blame on the board for any and every personnel decision.

Explore other reviews about Trovata

5.0
Dec 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cool tech, people, and work

Cons

I can not think of cons

4.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good leadership, great engineering team

Cons

fairly top down product management, feature PM culture

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