Not for everyone despite having sales experience - Residential Outside Sales Representative TruGreen Employee Review

1.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Smaller offices with employees who are friendly Higher starting salary than most entry-level sales positions Sales contests throughout the year

Cons

Extremely high turnover rates with employees. Constantly hiring new employees due to high pressure sales goals and long work days/weeks. Going into the office four of six days for repetitive sales meetings with little to no new ways of improving sales techniques and morale lead most new hires to leave because the reputation of the company is extremely poor in some communities and no matter how you try to overcome objections, you can't make your metrics due to things that have nothing to do with the sales consultant's ability to earn business. (i.e. Previous poor customer service, bad experiences with techs, customers who have had extremely bad experiences with their lawns being damaged, or improper expectations that aren't realistic for the lawn) Training isn't very structured and ramp up period is too short (one week training, two week ramp up, then full sales expectations are expected to be met). Telemarketing from outdated or wrong calling lists. Repetitively contacting previous customers asking to earn their business despite the customer having stated that they want nothing to do with the company due to previous unresolved issues does not help increase revenue least more employee morale. Micromanagement isn't conducive for some employees. Commission structure can be stressful to deal with. Must reach a certain level of revenue and minimal sales before being eligible to earn commission. Yes selling more will take you higher on the scale but there are a few variables that can and will determine which level that you are finally paid at which usually out of your control.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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