2.0
Apr 29, 2012
Former employee
Ann Arbor, MI
Recommend
CEO approval
Business Outlook
Pros
They do offer decent healthcare and dental benefits for a reasonable price. Also it is nice to have the winters off.
Cons
Frustrating at best, the pay is low for being berated all day long, and not just by the callers, but by management as well. There is hardly any training when you start and even when you do learn the job, you aren't compensated, actually the more you know the worse you get treated. Managements excuses for the poor wage is summed up as " at least you have a job" and if you don't like it then leave. The hardest part is that doing your job becomes a challenge in itself because of poor communication, it's best described as parents keeping Santa not being real from the kids.