Think twice before working for this company. - Lawn Specialist TruGreen Employee Review

2.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, job stability, commission, retention & completion bonuses. Three day weekend.

Cons

Literally everything else. Management and the way the company is ran is absolutely terrible. The high ups in the company don’t give a rats tail about you. They want their number and they don’t care how they get it. 30+ stops a day with a daily average of about 35 stops. $1,500 to $2,000 worth of production a day with no incentive other than completion bonus which they cut from 10% to 3%. If someone calls out they don’t save that route for another day they divide the work up within the area and tell you it has to get done, meaning with your already heavy workload you get sent even more work. Customer care is thrown out the window and you get shunned if you take more than 11 hours in the day to do your massive amount of work regardless of how much money an hour you’re producing. On rain days if they cancel the day they don’t inform you till you’ve already gotten to work most of the time and you don’t get paid for that day and end up having to make it up later in the week. It’s a 4 day work week but you’re doing the work of 5 days in 4. The system they run the tablets on constantly runs slow and crashes due to the constant overload of work going through it all the time daily. They make you upkeep the trucks and check the oils and fluids (by having to lift the entire cab) with the 20 minute “in branch time” they allot you to get your entire truck ready with the materials you need for the day in the morning and evening. If you run out of liquid product during the day they expect you to use your granular spreader to finish off the work you have left, whether they be your jobs or jobs that were sent to you.

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TruGreen Response
7y
Thanks for your feedback. We will share your comments with our leadership teams.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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