Worn Out! - Route Speci TruGreen Employee Review

1.0
Apr 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Great relationship with customers, pride in ownership of your route, good exercise, good salary and overtime, excellent medical insurance

Cons

Excessive hours, terrible sales from the call center mean I have to work 5 times as hard to gain customers' trust and resell our service. "Digital marketing" is a joke. You can not sell lawn care properly without actually seeing the lawn you are trying to sell (get rid of Google Earth and send sales reps to properties to sell properly). Poor balance of work/family time. We are supposed to work 4 11 hour shifts a week but now we are working 5 days to hit our revenue goal.You always have to work more hours and wear yourself out because the company wants more, more, more production. Sometimes I don't even get home until 7:30-8:00 at night, after arriving before 7:00 am! Overtime is good, but I am worn out! You can not make spontaneous plans with family or friends, ever. Trugreen owns you.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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