Pros
- Hopefully in a few years, TruGreen will be bankrupt. -Good pay at peak seasons - Paid weekly
Cons
- A sales person has 0 say. Cannot change anything, cannot do anything, can't access any information. All you do is call and harrass customers. You cannot make service calls, check bill, take payments, or do ANYTHING besides sell. - Customers are harassed and lied to on a daily basis. - You are told to sell the product by any means necessary, because everybody needs TruGreen's products. - They tell you to sell products (aeration & seed, lime, pest control) like it would cure cancer. They think anything can be fixed with simple things, and customers end up getting screwed. - Wrap-Up script is poorly written and required to be read VERBATUM! - Managers don't care about employees or customers. - UNBELIEVABLY HIGH TURNOVER. Over 90% annual turnover. - Too many people put in fake sales. They are so disorganized that bad employees take advantage of the system (anything you sell this week M-S is paid 6 days later on Friday) and they don't check sales unless they get a complaint. So now, dishonest people put in tons of fake sales, rack up big commissions, quit (or get fired) and the honest employees are left dealing with the reprocussions.
