Fear! Lies! - Field Sales Representative TruGreen Employee Review

1.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Paid Weekly. Get to enjoy being outside and getting a nice tan.

Cons

Long hours. Work 10 hours a day. Work Saturdays also. Constant fear tactics if you don't meet numbers. Managers are horrible. They talk about what they did when they were in sales and how great they were. No real training. Just a rah, rah session every day. Extreme micro managing. They follow you on their computer screen from house to house and also see the amount of time it takes you at each location. You get a call if not being a compliant robot. Then your equipment doesn't work. No computers that work. Office itself is a joke. No air conditioning or heat that works in most of the building. Rodents present in cold months. And the funny thing is that a sister company is terminex. I guess their products don't work either. Techs constantly mess up and customers call you to complain. Managers are liars. Use sales reps as a number to get their own bonuses. Very high turn over rate. I can write pages of how bad it was. Don't work for this company. Especially for the Houston locations.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

avatar
TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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TruGreen Response
2d
Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.
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