Disappointed - Broken Promises - Anonymous employee TruGreen Employee Review

1.0
Dec 8, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management salary was fairly good. The training and interview was fairly good as well.

Cons

The culture was good not he surface but failed miserably when the rubber met the road. People were used, expected hours were poorly communicated, work / home life is almost non existing in the summer months, health and safety problems are often ignored, quality is job number three - behind profit and profit. Most of the problems stem from gross mis management. Managers are often sitting in the office working on spreadsheets and are very disconnected from what is really happening in their business. The quality of work is often poor due to lack of supervision and training. Depending on the spreadsheet review weekend work was added or taken away last minute. Sometimes you could be told it would be a half day work but then a message would go out that you couldn't come back until you had x number of sales. No clear message was sent. No clear goal was kept - it was a moving target. Favourites were abound - work, routes, sales ... all were given taken away at will. I was given reassurance and promises but they were not kept. I was not given any feedback during my year. I was often talked down to and demeaned by management. My direct boss had very little communication with me.

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5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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