Not good - Customer Serice TruGreen Employee Review

1.0
Aug 30, 2022
Recommend
CEO approval
Business Outlook

Pros

15$ per hour to work from home

Cons

laid off based off of how many cancellations you do for the account, scammed a lot of customers, the techs do a miserable job and you get yelled at, management constatntly nagging laid off unexpectedley

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TruGreen Response
3y
Thank you for sharing your experience with TruGreen. We are happy to hear that you have enjoyed working remote. At TruGreen, we strive to provide a positive working environment, that engages our team member in many aspects of our company, including process improvement projects during the Winter season. Also, we encourage you to discuss your concerns with a member on the leadership team or a member of our Human Resources team. We would very much appreciate the opportunity to understand your experience in more detail.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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