Hostile and Compassionless Environment - Territory Sales Representative TruGreen Employee Review

1.0
Jun 12, 2024
Recommend
CEO approval
Business Outlook

Pros

My coworkers were fantastic. I loved the community and teamwork that we exhibited. Teamwork absolutely makes the dream work.

Cons

1. My manager did not have the traits of someone who is meant to be a leader. I’ve never felt like a burden at a job before this one. Every time any of the female employees and myself opened our mouths, our manager had an issue. The constant passive aggressive remarks and attitude towards only the 4 female employees was unacceptable. 2. The focus cannot be revenue and making sales. You do need to care about your employees as well. Employee wellness was a foreign concept. I was terminated because I required accommodations for short term doctors appointments and was told that TG doesn’t do that. TG, legally, doesn’t have that option. You as an entity are required by law to accommodate me medically. Point blank. 3. Management cannot retain employees at the branch. The training classes always starts off with 11-15 reps and by the time they’re able to hit the field there’s only about 5 left and that’s not an exaggeration. That’s 3 observations and information I was told from the reps that have been there for longer. You shouldn’t be in management if you can’t retain employees. 4. Management had no idea how to effectively communicate and we (the women) were expected to read his mind instead. Maybe try using your words. 5. The wage is completely misleading on the application and on the website. A total joke. You won’t get paid your first week of training. 6. You will be expected to work on Saturdays because who needs work life balance when you could be making Trugreen money. You’ll also be strongly advised by the RSM to work past your hours. I’m sure I have more reasons why this was an awful job but those were the big ones. What an awful company.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

avatar
TruGreen Response
3mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

avatar
TruGreen Response
5d
Thank you for taking the time to share your experience at TruGreen. We're thrilled to hear you've recognized the opportunities for career growth and internal advancement, as well as the support provided by your local leadership team. Developing our employees and promoting from within are important parts of our culture, and it's rewarding to know those efforts have made a positive impact on your experience. We also appreciate your honest feedback regarding changing priorities, busy seasonal workloads, and company policies. We understand that our peak season can be demanding, particularly for those in leadership roles, and we're continually evaluating our processes to better support our teams while meeting the needs of our customers. Your insights are valuable as we look for ways to improve communication, consistency, and the overall employee experience. Thank you for everything you do and for being a valued member of the TruGreen team. We appreciate your dedication and wish you continued success with us.
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