TruGreen offers thorough training with ample time to learn and practice with coworkers, a clear progression from outbound to inbound roles, and a solid commission structure that adds to the hourly pay, making it a great entry point into sales.
Cons
The role involves constant phone calls, frequent interactions with frustrated customers due to service issues, and a lack of structure, often requiring you to handle problems outside your role because of customer service backlogs.
TruGreen Response
1y
Thank you for sharing your previous experience with TruGreen. We're glad to hear you found value in our training program and appreciated the structured progression and commission opportunities, it's great to know it served as a strong entry point into sales for you. We understand the challenges that can come with a high volume of calls and addressing customer concerns, especially when service issues arise. We're actively working on improving our internal processes and support systems to reduce backlog and better align responsibilities across teams. Your feedback is truly appreciated and helps guide our efforts to create a more efficient and supportive work environment. Thank you again for your contributions, and we wish you continued success in your career journey.
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster.
- Almost all of management started at the bottom and worked their way up, if possible they always hire from within.
- Good money, get out what you put in.
- Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.
Cons
- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable.
- Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it.
- Frustrating policies and illogical outlook on what success looks like.