Great Place To Work - Retention Specialist TruGreen Employee Review

4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Management Great environment All tools for job Management has your back Job requirements are fairly easy Great Work Life Balance

Cons

office is out of date office needs a cleaning lots of calls back to back rude customers (last two both to be expected)

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TruGreen Response
1y
Thank you for sharing your experience with TruGreen. We're so glad to hear you feel supported by management and are enjoying a positive work environment with the tools you need to succeed. It's great to know that the role feels manageable and that you're able to maintain a healthy work-life balance, both are priorities for us. We also appreciate your candid feedback about the office space and day-to-day challenges. While call volume and occasional difficult customer interactions are part of the nature of the work, we're always looking for ways to better support our team. Your comments about the office environment are noted, and we’ll continue to explore improvements to make the workspace more comfortable and inviting. Thanks again for being a valued part of the team!

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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