Not worth it - Customer Service Representative TruGreen Employee Review

2.0
Jul 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Work from home, Pretty Easy Job

Cons

Very monotonous, Management not good, pay is worth the amount of work

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TruGreen Response
12mo
Thank you for your feedback. We're glad to hear that you appreciate the flexibility of working from home and find the role manageable in terms of day-to-day responsibilities. We take concerns about management and job satisfaction seriously, and we’re continuously working to improve communication, engagement, and support across the board. We also recognize how important fair compensation is and are committed to regularly reviewing our pay structure to ensure it aligns with both the market and the value our employees bring. Your input is valuable, and we appreciate you taking the time to share it. If you're open to it, we encourage you to speak with your manager or HR directly so we can better understand and address your concerns.

Explore other reviews about TruGreen

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great entry level sales career

Cons

Hard High qoutas Low base pay

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TruGreen Response
2mo
Thank you for sharing your experience with TruGreen and for your time with us. We’re glad to hear that you found the role to be a strong entry point into a sales career, as providing opportunities for growth and development is something we value. We also understand that sales roles can be challenging, with performance expectations and goals that require dedication and resilience. Our quotas are designed to support both individual success and overall business growth, and we continually evaluate our compensation structure to remain competitive within the industry. We appreciate your feedback and wish you the best in your future career endeavors.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very very easy to move up in the company. If you dedicate a couple years and show skill in sales you can move up to a sales manager position extremely fast. If you are willing to move the opportunity to move up is even significantly easier and faster. - Almost all of management started at the bottom and worked their way up, if possible they always hire from within. - Good money, get out what you put in. - Direct Management is great, local and even regional management is almost even fantastic, but any higher then that becomes out of touch and very frustrating to (albeit indirectly) work with.

Cons

- Inconsistent at times about expectations, at times asking for one thing then immediately needing the other. Can be frustrated to be pulled in so many directions, but not even remotely unmanageable. - Lot's of hours, especially in management. Prime time? (March-End of May) Say goodbye to your personal life! Mandatory 1/2 day Saturdays, definitely a grind but worth it. - Frustrating policies and illogical outlook on what success looks like.

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