If you're desperate.....work at Cuna Mutual Group. Horrible Environment. - PMO Resource TruStage Employee Review

1.0
Mar 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Good co-workers in the IT & PMO areas, Contractors really know their stuff and have elevated skill sets compared with others in the Industry. Pay is good as a contractor and decent as a FTE. Cuna has a nice bonus program and average benefits plus pension.

Cons

The Business areas rely WAY to much on the PMO and IT areas. If you are a BA or PM at Cuna, be prepared to do an excessive amount of hand holding with business areas. Be prepared to be on a project well past deployment and implementation. Cuna Mutual culture is the epitome of "But we've always done it that way". Be prepared for business areas really not comprehending what a BA or PM does. Business leaders speak to changes Cuna is making but it's very rarely seen. A lot of "fluff" to pump up employees. Contractors are put on projects the FTE's don't want to work on, because of various reasons including the project being set up to fail or difficult stakeholders. Management will acknowledge that specific stakeholders are "problems" but nothing is done to help the workers in the PMO or IT area. Once an employee or contractor leaves a project for political issues a new contractor is thrown into the pit. Cuna Mutual is extremely "clicky". Get ready to go back to high school. Lots of gossip between Managers, other department areas and employees. Almost all people I worked with were very fake. I was told to run away from Cuna by ex employees, I wish I would of listened. I watched an employee scream at someone from facility management because a chair was left in the hallway. Managers often change their minds and "forget" or "don't remember that outcome" from a meeting. There are also mold issues and mice issues in some of the buildings. The entire atmosphere feels "stale". I've never seen so much talk about creating progress forward with so little action to back it up. I agree with other posts that for a company this size there organizational structure is bananas. They really need to invest in a reorganization or all company areas. If that request gets documented now, it may just be approved in 5 years. PMO practices seem old and outdated. But this is being looked into by experienced team members so hopefully it will get better in the future. CUNA tends to have a lot of meetings just to have meetings which affects work getting completed on time.

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CEO approval
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Pros

Flexible work environment, good salary and mission

Cons

Remote work standards vary team to team

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and good benefits

Cons

Way too much going and l everything is a priority. When concerns are brought up as management is struggling to stay above water daily due to leading multiple teams, having a dozen or more priorities and being in back to back meetings every day, the concerns get brushed off and manager is told to figure it out. Lack of long term departmental vision from Director and constant shift in direction. Director does not care about team members and when concerns brought up from team members through the manager to Director, they get brushed off. So much restructuring going on constantly and leades get replaced every few years due to that. Concerns about more outsourcing down the road as new 3rd party company is starting to take a major application and moving data to their data centers. New major solutions get picked without looking at multiple vendors and any research. Director has a tyrannical leadership style and shuts down conversations and suggestions from management. Director only cares about his image to his peers and people above him and does not care about people reporting to him or people that his managers lead. Management and individual contributors morale is low due to above reasons. Not a good long term place to work.

5
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