Drive away as fast as you can. - Anonymous employee TrueCar Employee Review

1.0
Oct 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Turn around story for company. However, depending on the level you enter into the company would determine the PROS . The executives are "fat and happy" and the rest of the work force work 24/7 and scrapping by on what appears to be huge discrepancies in pay/work balance.

Cons

Over work and WAY WAY underpaid for a position that has multiply directions/decisions/tasks to go in. Hands are tied to make decisions. Leadership is a boys club of former Autotrader.com executives. No room for advancement. Job continues to have more and more work but no increase in pay. CSM's are sales reps , sales reps are "hit and run" reps and CSS's are firemen. Goals are continuously raised . Position has morphed into a role that superman couldn't do. No value for your experience. if you have a family friends or hobbies... forget them....

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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