Ignore the fake reviews, there's no future for this company and its terrible leadership. - Anonymous employee TrueCar Employee Review

1.0
Apr 15, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They typically pay around market. I wouldn't say above for sure, based on my team's salaries. The location of the office is both a pro and a con. It is on Ocean Ave. right next to the beach, but that beach is filled with bums.

Cons

Ask yourself if you want to work for a company that would rather write fake reviews on Glassdoor than address the actual problems with the culture. The leadership team is mostly composed of under-qualified people who weaseled their way into the roles they have. Only the CEO has actual experience in his role, but he is so out of touch and, frankly, no one cares what he has to say internally. The big monster at TrueCar is the horrible leadership/management within Product/Tech. They fired the CPO a good year or so ago (along with several other VPs) and since Product has been led by a group of extremely careless and untalented individuals. These individuals are mostly "rest and vesting" hoping that their direct reports can figure out ways to grow the business, as they clearly cannot. On top of these guys (and they are all guys), new VPs that have been brought in have turned the culture here even more toxic, including a new(er) individual who seems to think the Amazon way of kissing up, infighting, and playing politics is the way you should run your business. Though this role is now the de-facto leader of product, there's zero leadership skills, but instead a fake nice demeanor that is a facade so you can be terminated the moment you don't bow down. At TrueCar, you're not here to grow your career, but fight for your place so you can keep paying the bills. On the marketing side of the house, there is a small group of people that have 3-4 jobs each. This means that no one actually specializes in anything and therefore execution is poor. Branding has been an after-thought here. Feel free to try and find TrueCar on Twitter, Facebook, YouTube, etc. They are there, but the numbers are tiny compared to others in the market. The turnover here is incredulous. Lost both the CFO and Chief Human Resources Officer on the same day (just a few weeks ago). As other reviews have mentioned, lost 30-40% of Product/Tech last year alone and people are leaving by the week. They can't get anyone to stay and based on the culture described above, who would? I feel bad for the new hires who failed to read Glassdoor reviews before joining. I can only assume they realized after weeks 2 or 3 that they made a big mistake.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

avatar
TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

avatar
TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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