Depends on your role - Anonymous employee TrueCar Employee Review

4.0
May 21, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you're in the creative department there is a lot of opportunity for growth and making a difference. People are fun and outgoing, the company culture is extremely relaxed. People go all out during culture festivities. We have unlimited PTO and people generally are chill with however you take it, and depending on what team you're on they may not even track it. I really enjoy my job because I feel like I have the power to make a difference. Sometimes it can frustrating because there's people giving opinions where it's not their business, but that's like any company. My team is hilarious and I feel empowered to help the company. The cons sometimes get to me but overall I feel that my work is fulfilling and I'm happy. I love the perks. There's a fully stocked kitchen with rotating snacks, everyone gets those expensive adjustable tables and chair...and you'll get any equipment you need to do your job.

Cons

Only when I worked here for over half a year I started to realize some things, and it's the reason why this review isn't 5 stars. Even though my department is great, the morale at the company is pretty low. It takes forever for something to be completely built. From the idea of conception to final delivery, things take way too long. It's also embarrassing to me that we're a public company for four years now, yet nobody knows who we are and what we do. The executives are so risk adverse, so we test things to death. And by doing that, it adds so much time to our final delivery. The dev team is shorthanded like crazy, which is also a contributing factor to why things take so long to build. It's an endless cycle of problems. Sometimes I have to worry if the products that will bring us forward will be built, because it takes too long and management is scared of change. It's what we need, but people don't want to be responsible if it fails.

Explore other reviews about TrueCar

5.0
Mar 22, 2026
Recommend
CEO approval
Business Outlook

Pros

My boss and team were amazing. Super talented and collaborative.

Cons

The company as a whole started floundering and its goals weren't clear anymore.

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TrueCar Response
2mo
Thank you for sharing your feedback and for your contributions during your time with the company. We’re pleased to hear that you had a positive experience with your manager and team; fostering a collaborative and high-performing environment remains a key priority for us. We also appreciate your perspective regarding company direction and clarity of goals. As with any period of transition, maintaining alignment and focus is critical, and we recognize the importance of clear communication across the organization. We remain committed to strengthening this as we move forward. We appreciate your insights and wish you continued success in your future endeavors.
3.0
Apr 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Benefits & Remote Work

Cons

No matter how hard you work, there’s no recognition or pay increase. I wouldn’t recommend using the open-door policy if you have concerns about a manager. I raised an ongoing issue and ended up being written up based on claims that I wasn’t completing my work, even though I was following instructions. When layoffs happened, I was unfortunately among the first to be let go. It felt like a real slap in the face after all the time and commitment I gave to the company.

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TrueCar Response
1w
We appreciate your feedback and thank you for the contributions you made during your time with the company. We’re pleased to hear that you valued our benefits package and remote work flexibility, both of which remain important components of our employee experience. We take feedback regarding recognition and our open-door policy seriously. TrueCar is committed to maintaining a workplace where employees can safely raise concerns and where all issues are reviewed fairly and objectively. While organizational changes and employment decisions are driven by broader business considerations, we understand that these transitions are difficult. We wish you the best in your future endeavors.
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